Privacy Policy

Last updated: September 2026 | Transparency, security, and data protection at The Booker

1. Identity of Data Controller

The entity responsible for your personal information is:

• Entity: APANISHOPPY ENTERPRISE OPC PRIVATE LIMITED (MCA: APANISHOPPY ENTERPRISE (OPC) PRIVATE LIMITED)
• CIN: U72900GJ2020OPC115414
• Operational Office: A-606, PRAHALDNAGAR TRADE CENTER, B-H-TITANIUM CITY CENTER, VEJALPUR, JIVRAJ PARK, Ahmedabad, Gujarat, India - 380051
• Registered Office: D-502, TITENIUM SQUARE, NR B.M.W. SHOWROOM, S.G. HIGHWAY THALTEJ CHOKDI, AHMEDABAD, Gujarat, India - 380054
• Official Email: support@thebooker.in

2. Information We Collect

To provide digital vouchers and secure checkout processing, we collect only necessary information:

• Contact Information: Customer Full Name and Email Address (required for immediate digital delivery of voucher codes and tax invoices).
• Transaction & Order Details: Vouchers purchased, denominations, transaction amount, timestamp, order ID, and payment status.
• Technical & Log Data: IP address, device browser type, and operating system collected automatically to ensure system security and fraud prevention.

3. Payment Data Security & Gateway Partners

We take payment security with the utmost seriousness:

• Online transactions are handled by certified, RBI-authorized payment aggregators and gateways.
• All payment flows are protected using bank-grade 256-bit SSL encryption and conform strictly to PCI-DSS Level 1 compliance standards.
• No Sensitive Financial Data Retention: APANISHOPPY ENTERPRISE OPC PRIVATE LIMITED never stores, processes, or retains your Credit/Debit Card CVV, ATM PIN, UPI PIN, or Net Banking credentials on our servers. All sensitive financial authentication occurs directly within the encrypted payment environment or your banking app.

4. Purpose of Information Collection

We use your data solely for legitimate business purposes:

• Processing transactions and delivering purchased e-voucher codes via email.
• Generating statutory transaction receipts and tax invoices.
• Providing customer support, tracking refunds, and handling cancellation requests.
• Preventing fraud, duplicate redemptions, and unauthorized access.
• Complying with statutory audits, MCA regulatory requirements, and tax filings.

5. Data Sharing & Third-Party Disclosure

We do not sell, rent, or trade your personal information to third-party advertisers. Information is disclosed strictly on a need-to-know basis to:

• Authorized payment gateway providers for processing payments and refunds.
• Brand voucher API providers to issue and validate unique voucher codes.
• Government or law enforcement authorities only when compelled by valid legal processes or statutory requirements under Indian law.

6. Data Retention & Security Measures

We maintain comprehensive administrative, technical, and physical safeguards to protect your personal data against unauthorized access, loss, or alteration. Order records and GST invoices are retained as mandated by Indian taxation and corporate record-keeping laws.

7. User Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request rectification of inaccurate contact information.
• Opt out of promotional newsletters or notifications at any time.

8. Grievance Redressal Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, any privacy-related grievances may be addressed to our designated officer:

Grievance Officer: Ankit Vrajeshkumar Patel
APANISHOPPY ENTERPRISE OPC PRIVATE LIMITED
A-606, PRAHALDNAGAR TRADE CENTER, B-H-TITANIUM CITY CENTER, VEJALPUR, JIVRAJ PARK, Ahmedabad, Gujarat, India - 380051
Email: support@thebooker.in
Response Time: Within 48 hours of receipt.