Cancellation Policy
At The Booker, we understand that plans can change. Our cancellation policy is designed to be fair and
transparent.
Digital Vouchers
- Unused voucher codes can be cancelled within 24 hours of purchase
- Once a voucher code has been revealed or used, it cannot be cancelled
- Cancellation requests must be submitted through your account dashboard
- Refunds for cancelled vouchers will be processed within 5-7 business days
How to Cancel
- Log in to your The Booker account
- Navigate to "My Orders"
- Select the order you wish to cancel
- Click "Request Cancellation"
- Provide a reason (optional) and submit
Non-Cancellable Items
- Vouchers purchased during special promotional sales (unless otherwise stated)
- Time-sensitive or expiring vouchers within 48 hours of expiry
- Third-party gift cards that have been activated
For any questions regarding cancellations, please contact our support team at support@thebooker.in